Information Collection & Use
To place an order through this Web site, you must first complete
the registration form [and/or create a user name and password].
During registration you are required to give contact information
(such as name and email address). We use this information to
contact you about the services on our site in which you have
Soundview Medical Supply is the sole owner of the information
collected on Soundviewmed.com. Soundview collects personally
identifiable information from our users at several different
points on our Web site.
If you purchase a product or service from us, we request certain
personally identifiable information from you on our order form.
You must provide contact information (such as name, email,
and shipping address) and financial information (such as credit
card number, expiration date).
We use this information for billing purposes and to fill your
orders. If we have trouble processing an order, we will use this
information to contact you.
If you apply for a preferred account, we require that you provide
certain personally identifiable information, including your
name, address, phone number. This information is necessary
to process your application and to contact you.
Surveys or Contests
From time-to-time we may provide you the opportunity to participate
in contests or surveys on our site. If you participate, we
will request certain personally identifiable information from
you. Participation in these surveys or contests is completely
voluntary and you therefore have a choice whether or not to
disclose this information. The requested information typically
includes contact information (such as name and shipping address),
and demographic information (such as zip code).
If you choose to use our referral service to tell a friend about
our site, we will ask you for your friend’s name and
email address. We will automatically send your friend a one-time
email inviting him or her to visit the site. Soundview Medical
Supply stores this information for the sole purpose of sending
this one-time email and tracking the success of our referral
Your friend may contact us at firstname.lastname@example.org to
request that we remove this information from our database.
Communications from the Site
Special Offers and Updates
We will occasionally send you information on products, services,
special deals, or promotions. [You can sign up for these emails
from us on our registration page.]
Out of respect for your privacy, we present the option not to
receive these types of communications. Please see the "Choice
If you wish to subscribe to our newsletter(s), we will use your
name and email address to send the newsletter to you. Out of
respect for your privacy, we provide you a way to unsubscribe.
Please see the "Choice and Opt-out" section.
We will send you strictly service-related announcements on rare
occasions when it is necessary to do so. For instance, if our
service is temporarily suspended for maintenance, we might
send you an email.
Generally, you may not opt-out of these communications, which
are not promotional in nature. If you do not wish to receive
them, you have the option to deactivate your account.
Based upon the personally identifiable information you provide
us, we will send you a welcoming email to verify your username
and password. We will also communicate with you in response
to your inquiries, to provide the products or services you
request, and to manage your account. We will communicate with
you by email or telephone, in accordance with your wishes.
We store information that we collect through cookies, log files,
clear gifs, [and/or third party sources] to create a "profile"
of your preferences. We may tie your personally identifiable
information, and [or] your purchasing history, to information
in the profile, in order to provide tailored promotions and
marketing offers and to improve the content of the site for
We do not share your profile with other third parties with
the exception of information needed to place or bill your order,
or for other reasons identified in our HIPPA Compliance Statement.
Supplementation of Information
In order to provide certain services to you, we may on occasion
supplement the personal information you submitted to us with
information from third party sources.
We use THIRD PARTY SOFTWARE such as UPS software or other shipping
software to verify the validity of the given address, or
to confirm receipt of your order.
Enhancement of Profile Information
We may purchase marketing data from third parties and add it
to our existing user database, to better target our advertising
and to provide pertinent offers in which we think you would
be interested. To enrich our Profiles of individual customers,
we tie this information to the personally identifiable information
they have provided to us.
Information Sharing and Disclosure
Personally identifiable information:
We Share Personally Identifiable Information with Third Parties
for the purposes of fulfilling your order and billing.
Below are some examples of relationships or situations involving
sharing personal information with third parties.
We use an outside shipping company to fulfill orders, a credit
card processing company to bill you for goods and services,
and/or we may drop ship your order directly from our distributors.
These companies do not retain, share, store or use personally
identifiable information for any other purposes.
We use other third parties to provide on-line ordering service
on our site. When you sign up for on-line ordering we will
share your name, address, and product request as necessary
for the third party to provide that service.
These third parties are prohibited from using your personally
identifiable information for any other purpose.
We reserve the right to disclose your personally identifiable
information as required by law and when we believe that disclosure
is necessary to protect our rights and/or to comply with a
judicial proceeding, court order, or legal process served on
our Web site.
We provide you the opportunity to ‘opt-out’ of having
your personally identifiable information used for certain purposes,
when we ask for this information. For example, if you purchase
a product/service but do not wish to receive any additional marketing
material from us, you can indicate your preference on our order
If you no longer wish to receive our newsletter and promotional
communications, you may opt-out of receiving them by following
the instructions included in each newsletter or communication
or by emailing us at email@example.com.
We offer an opportunity to opt-out of certain communications
on our Member Profile page, or you may contact us at 206-286-3100, firstname.lastname@example.org,
or mail to Soundview Medical Supply, 111 West John St., Suite
205, Seattle, WA 98119.
You will be notified when your personal information is collected
by any third party that is not our agent/service provider, so
you can make an informed choice as to whether or not to share
your information with that party.
As is true of most Web sites, we gather certain information
automatically and store it in log files. This information includes
internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, operating system, date/time
stamp, and clickstream data.
We use this information, which does not identify individual
users, to analyze trends, to administer the site, to track users'
movements around the site and to gather demographic information
about our user base as a whole.
We do not link this automatically-collected data to personally
A cookie is a small text file that is stored on a user's computer
use [both] session ID cookies and persistent cookies. We use
session cookies to make it easier for you to navigate our site.
A session ID cookie expires when you close your browser. A persistent
cookie remains on your hard drive for an extended period of time.
You can remove persistent cookies by following directions provided
in your Internet browser's "help" file.
We set a persistent cookie to store your passwords, so you don't
have to enter it more than once. Persistent cookies also enable
us to track and target the interests of our users to enhance
the experience on our site.
If you reject cookies, you may still use our site, but your ability
to use some areas of our site, such as contests or surveys, will
Links to Other Sites
This Web site contains links to other sites that are not owned
or controlled by Soundview Medical Supply. Please be aware that
we, Soundview Medical Supply, are not responsible for the privacy
practices of such other sites.
We encourage you to be aware when you leave our site and to
read the privacy statements of each and every Web site that collects
personally identifiable information.
This privacy statement applies only to information collected
by this Web site.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if
you no longer desire our service, you may correct, update, delete
or deactivate it by making the change on our member information
page [or by emailing our Customer Support at email@example.com
or by contacting us by telephone or postal mail at the contact
information listed below.
The security of your personal information is important to us.
When you enter sensitive information (such as credit card number
and/or insurance identification number) on our registration or
order forms, we encrypt that information using secure socket
layer technology (SSL).
We follow generally accepted industry standards to protect
the personal information submitted to us, both during transmission
and once we receive it. No method of transmission over the Internet,
or method of electronic storage, is 100% secure, however. Therefore,
while we strive to use commercially acceptable means to protect
your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you
can send an email to us at firstname.lastname@example.org.
In the event Soundview Medical Supply goes through a business
transition, such as a merger, acquisition by another company,
or sale of all or a portion of its assets, your personally identifiable
information will likely be among the assets transferred. You
will be notified via email or prominent notice on our Web site
for 30 days of any such change in ownership or control of your
Changes in this Privacy Statement
changes to this privacy statement, the homepage, and other places
we deem appropriate so that you are aware of what information
we collect, how we use it, and under what circumstances, if any,
we disclose it.
We reserve the right to modify this privacy statement at any
time, so please review it frequently. If we make material changes
to this policy, we will notify you here, by email, or by means
of a notice on our home page.
If you have any questions or suggestions regarding our privacy
policy, please contact us at:
Soundview Medical Supply
111 West John St.
Seattle, WA 98119