Before You Buy
- Free samples
To help you choose the best product for your needs, we’re happy to bring or send samples of our incontinence products, bedroom and bathroom aids, or nutritional supplements. If you have questions about choosing a product, please contact us at 1-800-845-4925.
About Your Purchase
- Easy ordering & free delivery
Ordering is simple and quick – either online or by phone. With minimum purchase requirements, we provide free delivery to most areas within the state of Washington. Whether it’s to a private home, adult family home, or assisted living facility, you can depend on Soundview to meet your needs.
- Next day delivery
Order by 2:30 pm (Pacific Time) and your medical care products will be delivered the next day to locations in Western Washington.
- Easy payment
We accept Visa or MasterCard. We also offer third party billing if you need to have the bill paid by a family member or account administrator. Please contact us to set up an account.
- Medicaid billing
For those who qualify, we bill Medicaid directly within the state of Washington. We bill Medicaid directly for incontinence products, nutritional supplements, and other medically necessary items. We’ll work with the doctors to verify prescriptions and handle all the paperwork for you.
- Discreet packaging
Upon request, we will package incontinence products in plain brown boxes to protect your privacy.
- Satisfaction guaranteed
We guarantee all of our products and will gladly replace any defective products. In addition, you can return any unopened product within 30 days from date of purchase for a full refund.
Excellent Customer Service
- Prompt, reliable delivery
Ordering is simple and quick – either online or by phone. With minimum purchase requirements, we provide free delivery to most areas within the state of Washington.
- Prescription Service
We take care of everything for you, coordinating between doctors and insurance billing so you don’t have to.
- Reminder Service
Never run out of products you need. You can schedule reminder prompts that let you know it’s time to re-order.