Patti Maloney
Vice President of Operations
Patti knows that in a highly regulated industry, the difference between a good company and a great one lies in the details. With over 30 years of experience in IV therapy, pharmacy, and durable medical equipment, she serves as the operational backbone of Soundview Medical Supply. As a veteran Healthcare Compliance Officer with a history of successful accreditation outcomes, Patti ensures that Soundview’s rapid growth is always matched by an unwavering commitment to quality and transparency. She balances strict compliance with an “easy to work with” philosophy by providing her team with the tools to understand not just what we do, but why we do it.
For Patti, operational excellence is about creating systems that never let a patient down. She leverages modern technology, including AI-driven systems that streamline customer intake and prescription renewals, to ensure every employee can serve as an industry expert. She believes that while medical supplies may not change the entire world, the right care certainly changes someone’s world by restoring their pride, confidence, and quality of life.
Patti’s leadership is anchored in a holistic perspective, driving her focus on a “best-in-class” organization that supports Soundview’s national reach. By implementing innovative workflows and strategic partnerships, she ensures the company remains a reliable partner in care, upholding the high standards upon which it was founded.